WARRANTY CONDITIONS BY MANUFACTURER

If you need technical assistance and support for a purchased product under warranty or out of warranty, it is necessary to fill in the appropriate online form.

B-STOCK
B-STOCK products are functional products with limited availability that have been used for demonstrations and/or exhibitions at trade shows or events. These products are refurbished by AGMULTIVISION and are not covered by warranty or may have a residual partial manufacturer warranty. It is necessary to ask for each product if there is a residual warranty.

CHIEF
brackets: 10 years
electrical mechanisms: 12 months
gas movements and unidirectional mechanisms: 5 years
Warranty and repair provided by the manufacturer

DATAPATH
to be verified according to the product - the warranty period is indicated in the product description
Warranty and repair provided by the manufacturer
Datapath offers different type of warranty extensions and Premium Services

DIGITAL PROJECTION
video projectors: 36 months (extensions available)
projector lamps: 3 months or 500 hours (unless otherwise specified)
Warranty and repair provided by the manufacturer

DISE
cloud subscription: support included

HALL TECHNOLOGIES
all products: 24 months
Warranty and repair provided by the manufacturer

iiyama
17"- 30" LCD desktop monitor: 3 years on-site
touch screen monitor up to 32": 3 years on-site
LCD CCTV monitor: 2 years on-site
42" and higher sizes Large Format Displays: 3 years on-site
Warranty and repair provided by the manufacturer

INTERSPACE INDUSTRIES
all products: 36 months
Warranty and repair provided by AGM

KINDERMANN
all products: 24 months
Interactive Displays: 36 months on-site
Warranty and repair provided by AGM

LG ELECTRONICS
monitor signage: 36 months
Warranty and repair provided by the manufacturer

OPTOMA
video projectors: 2 or 3 years also for continuous 24/7 operation depending on the model - check the product web page
projector lamps: 12 months or 1000 hours (unless otherwise specified)
color wheel and DMD chips: 5 years Warranty and repair provided by the manufacturer

RTB: Return to base. For these products, the forwarding to the laboratory is paid by the customer. Return shipping paid by Optoma . All accessories contained in the package have a 3 months warranty (cables, remote control ...)

C&R: Collect and return. Collection and delivery at the expense of the authorized repair laboratory. All accessories contained in the package have a 3 month warranty (cables, remote control ...)

PHILIPS PPDS
moniotr signage: 36 months
tv hospitality: 36 months
Warranty and repair provided by the manufacturer

PROJECTA / DA-LITE
projection screens and surfaces: 24 months
engines: 5 years
Warranty and repair provided by the manufacturer

STARTECH
all products: 24 months
Warranty and repair provided by the manufacturer

VADDIO
all products: 24 months
Professional cameras and devices have 1 year advanced replacement
Warranty and repair provided by the manufacturer