WARRANTY CONDITIONS FOR MANUFACTURER
For any request for technical assistance and support under warranty or out of warranty, it is necessary to fill in the appropriate form online form.
B-STOCK
B-STOCK products are functional products with limited availability that have been used for demonstrations and / or exhibitions at trade shows or events. These products are refurbished by AGMULTIVISION and are not covered by warranty or may have a residual partial manufacturer warranty. It is necessary to ask for each product if there is a residual guarantee.
CHIEF
brackets: 10 years
electrical mechanisms: 12 months
gas movements and unidirectional mechanisms: 5 years
Warranty and assistance provided by the manufacturer
DATAPATH
check according to the product - indication in the product description
Warranty and assistance provided by the manufacturer
DIGITAL PROJECTION
video projectors: 36 months (subject to any extensions)
projector lamps: 3 months or 500 hours (unless otherwise specified)
Warranty and assistance provided by the manufacturer
DISE
perpetual licenses: support included for the first 6 months (can be subsequently purchased in annual installments)
cloud subscription: support included
HALL RESEARCH
all products: 24 months
Warranty and assistance provided by the manufacturer
iiyama
17 "- 30" LCD desktop monitor: 3 years on-site
touch screen monitor up to 32 ": 3 years on-site
LCD CCTV monitor: 2 years on-site
42 "and older LFD monitor: 3 years on-site
Warranty and assistance provided by the manufacturer
INTERSPACE INDUSTRIES
all products: 36 months
Warranty and assistance provided by AGM
KINDERMANN
all products: 24 months
Warranty and assistance provided by AGM
LG ELECTRONICS
monitor signage: 36 months
Warranty and assistance provided by the manufacturer
NU FORCE
all products: 24 months
Warranty and assistance provided by the manufacturer
OPTOMA
video projectors: 2 or 3 years also for continuous use 24/7 depending on the model - check the product web page
projector lamps: 12 months or 1000 hours (unless otherwise specified)
color wheel and DMD projectors: 5 years Warranty and assistance provided by the manufacturer
RTB: Return to base. For these products, the forwarding to the laboratory is charged to the customer. Return shipping to be paid by Optoma . All accessories contained in the package have a 3 month warranty (cables, remote control ...)
C&R: Collect and return. Collection and delivery at the expense of the repair laboratory. All accessories contained in the package have a 3 month warranty (cables, remote control ...)
PHILIPS
moniotr signage: 36 months
tv hospitality: 36 months
Warranty provided and assistance from the manufacturer
PLUSSCREEN
all products: 24 months
Warranty and assistance provided by the manufacturer
PROJECTA / DA-LITE
screens: 24 months
engines: 5 years
Warranty and assistance provided by the manufacturer
STARTECH
all products: 24 months
Warranty and assistance provided by the manufacturer